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Report -
Under the Healthwatch regulations, local Healthwatch organisations have the power to 'Enter and View' providers so that our authorised representatives can observe how services are being delivered. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Report -
Read our annual report for 2017/18 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year. -
Report -
Read our annual report for 2016/17 and find out about all the work carried out by our team and our brilliant volunteers in Bath & North East Somerset throughout the year. -
Report -
Read our annual report for 2015/16 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year. -
Report -
Read our annual report for 2014/15 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year. -
Report -
Read our very first annual report which covers 2013/14 and find out about all the brilliant work carried out by our team and volunteers. -
Report -
What difference has the Accessible Information Standard made for local people since it was introduced in 2016? -
Report -
For the past six years, 2012-18, Diversity Trust and Healthwatch have been researching
the health, care and wellbeing needs and experiences of local Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people. -
News -
From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will no longer be provided by Arriva Transport and will instead be provided by E-zec Medical Transport Services. -
News -
The NHS is having to make financial savings and as a result changes are being made to over-the-counter prescriptions. -
Report -
A report capturing the views and experiences of members of the Keynsham Now Youth Group, shared during our visit in December 2017. -
Report -
A report capturing the feedback received by local Healthwatch at two Mencap/AWP learning disabilities celebration week events in June 2017 -
Report -
This report captures feedback from focus groups that Healthwatch undertook during Spring 2017 regarding urgent care services.
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Report -
How can we engage with patients around changes to GP services? A report capturing the views of patients from St. James's Surgery in Bath. -
Report -
‘Evidence for Change’
Bristol Lesbian, Gay, Bisexual and Trans Health and Wellbeing Research Report -
Report -
A report pulling together local people's feedback as part of Healthwatch England Special Inquiry into unsafe discharge 2016 -
Report -
Healthwatch Bath & North East Somerset (Hw B&NES) and Healthwatch Wiltshire (Hw Wiltshire) held a joint information stand in the Atrium of the Royal United Hospitals Bath NHS Foundation Trust (RUH) in Bath during the week of the 23-27 March 2015 -
Report -
In November 2017 our enter and view team visited the Paulton Memorial Hospital and reported on their findings -
Report -
Our enter and view team visited St Philips and St James on 31st October and have reported on their findings -
Report -
What changes do people want to make to NHS services in Bath and North East Somerset? -
Report -
Our enter and view team visited Bridgemead House on 11th October and have reported on their findings -
News -
The Accessible Information Standard has been legislation since 1 June 2016, making it a legal requirement for NHS services to provide information to patients in a way that is easy for them to understand. We wanted to speak to people affected by this. -
Report -
Our enter and view team visited Springfield House on 14th September and have reported on their findings -
Report -
Our enter and view team visited Ivy Bank House on 23rd August and have reported on their findings -
Report -
Enter and view visit to Newbridge Towers Care Home, Bath - July 2017 -
Report -
Enter and view re-visit to Treetops Care Home June 2017, where the team followed up on the recommendations made in February 2015 -
News -
Find out more about opportunities to join a patient and public voices forum to help the NHS transform cancer services. -
Report -
Enter and view visit to Cedar Park Residential and Nursing Home, Bath March 2017 -
Report -
Enter and view visit to Cranhill Nursing Home, Bath February 2017 -
Report -
Enter and view visit to The Laurels Care Home, Timsbury May 2016 -
Report -
Enter and view visit to Bloomfield Care Home, April 2016 -
News -
The proposed acquisition of the Royal National Hospital for Rheumatic Diseases NHS Foundation Trust (RNHRD) by the Royal United Hospitals Bath NHS Foundation Trust (RUH) has now been approved, health sector regulator Monitor announced today. -
Report -
Enter and view visit to Hillsborough House Residential Home, February 2016 -
Report -
In January 2016 our enter and view team visited Englishcombe House residential care home and completed this report -
Report -
Enter and View Visit to Oldfield Dental Surgery August 2015 -
Report -
In July 2015 our enter and view team visited Rosewell Country Home and completed this report. -
Report -
In May 2015 our enter and view team visited Culverhays and completed this report. -
News -
Bath & North East Somerset Council’s libraries service is launching a new Books on Prescription service for people with Dementia. -
Report -
In October 2014 our enter and view team visited Combe Ward at the Royal united hospital and completed this report. -
News -
Ex Civil Servant Diana Sees the Power of Community Action -
Report -
Healthwatch Bath & North East Somerset and Healthwatch Wiltshire held a joint information stand in the Atrium of the Royal United Hospitals Bath NHS Foundation Trust (RUH) in Bath during the week of the 23-27 March 2015. -
News -
The Care Quality Commission (CQC) has published a discussion paper setting out potential changes to the way it inspects health and social care organisations in future. -
News -
Many people don’t quite know how to provide feedback on the care they have received from the NHS, but it’s incredibly important to have your say so you can help shape and improve your local services. -
News -
Research has shown that older people are less likely to complain about services and are less aware of the different ways they can share their views. -
News -
NHS BaNES Clinical Commissioning Group (CCG) is currently running a four-week period of public engagement on proposed changes to its prescribing policy. This started on 24 November 2016. -
Report -
Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. -
News -
Since 1 August 2016, all organisations that provide NHS care or adult social care have been legally required to follow the Accessible Information Standard (AIS).