Ivy Bank House Enter and View Report

Report - 23 August 2017

Our enter and view team visited Ivy Bank House on 23rd August and have reported on their findings

Planning

Ivy Bank House was chosen for an enter and view visit following the Care Quality Commission (CQC) inspection report in April 2017. Healthwatch noted that the Care Quality Commission (CQC) inspection gave the home an overall rating of ‘Requires improvement’. For the area of ‘Caring’, the CQC gave a rating of ‘Good’, but other areas of ‘Effective’, ‘Responsive’ and ‘Well Led’ were all rated as ‘Requires improvement’.

Recommendations 

To serve a variety of drinks accommodating residents’ tastes at mealtimes

To ensure residents get their washing returned

To identify what extra support would help residents from feeling isolated and lonely

If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.

Downloads

Ivy Bank House Enter and View Report
Download (PDF 342 KB)

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