Accessible Information Standard

What difference has the Accessible Information Standard made for local people since it was introduced in 2016?

Summary

Since 1 August 2016, the Accessible Information Standard (AIS) has been in place. The AIS aims to make sure that disabled people get information in a way that they can access and understand.

We carried out engagement work with service providers, patients and carers, with a focus on people with a disability, impairment or sensory loss in the autumn and winter of 2017.

 

Key Findings

  • There is a lack of public awareness about the AIS.
  • Services do provided accessible information to patients and have a good knowledge of the need to support people with communications needs.
  • Providers do not offer accessible information to patients unless they are asked to do so. 

Downloads

If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.

Accessible Information Standard
Accessible Information Standard LARGE PRINT

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us

You might also be interested in