St Philips and St James Enter and View Final report

Our enter and view team visited St Philips and St James on 31st October and have reported on their findings

Summery 

St Philips and St James residential care home was chosen for an observation visit following the Care Quality Commission (CQC) inspection report in September 2016. Healthwatch noted that the CQC inspection gave the home an overall rating of ‘Good’ in all of the domains.

Recommendations 

Make signage on the Priory Road side of the care home clearer that the main entrance is to the rear of the care home 

Look for alternative sources of staff training until Virgin re establish training, so that staff training standards do not slip 

Consider how best to accommodate residents who have different cultural and religious needs.

If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.

Downloads

St Philips and St James Enter and View Final report

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