St Philips and St James Enter and View Final report
Summery
St Philips and St James residential care home was chosen for an observation visit following the Care Quality Commission (CQC) inspection report in September 2016. Healthwatch noted that the CQC inspection gave the home an overall rating of ‘Good’ in all of the domains.
Recommendations
Make signage on the Priory Road side of the care home clearer that the main entrance is to the rear of the care home
Look for alternative sources of staff training until Virgin re establish training, so that staff training standards do not slip
Consider how best to accommodate residents who have different cultural and religious needs.
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