Treetops Care Home
Planning
Treetops was chosen for a revisit to observe if recommendations following our last visit had been put into place.
Healthwatch also noted that the Care Quality Commission (CQC) inspected in April 2016 (report published June 2016) and Jan 2017 (report published March 2017) and was requires improvement overall at both inspections.
Recommendations
The website is updated with the name of the new manager
The garden work is continued to make the most of both garden areas and pots at the front entrance are repotted and tidied
Care staff have the opportunity to join meetings with relatives
Staff do not smoke while on duty
With less staff shortages staff would have more time for interaction with residents
Residents get the opportunity to go out regularly, i.e. to church or to the garden centre
If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.
