Newbridge Towers Care Home
Planning
Healthwatch staff and volunteer enter and view representatives met and agreed dates at an enter and view planning meeting on 25 April 2017.
The CQC was approached to confirm that the planned Healthwatch visit would not coincide with any activity that they were planning to undertake. It was confirmed that it did not. The care home was contacted about the visit with a follow up letter and poster to display to inform residents and relatives of the visit.
Recommendations
The covered area by the back door is tidied and an ashtray (bucket of sand) is available to make this a nicer space to sit
The garden shed could be utilised to extend activities and have some gardening activities
Photos/ memory boxes could be added to residents’ doors to personalise the rooms
If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.