Annual Report 2014/15
Read our annual report for 2014/15 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year.
We're delighted to present the second annual report for Healthwatch Bath and North East Somerset (B&NES). The report highlights the work that volunteers and staff have achieved together over the year and reflects on some challenges and future priorities.
Our priorities
Using the Joint Strategic Needs Assessment, Health and Wellbeing Strategy and the information heard direct from local people, the 2014/15 priorities were to:
- to promote and support the involvement of local children, young people and adults in the commissioning of local health and care services through ‘Your care, your way’
- to empower local people to monitor the standard of provision of local health and care services through Healthwatch representation
- to hear from patients, service users and carers about their experiences of their long term conditions and the introduction of personal health budgets, and to identify any challenges faced and feedback to commissioners
- to champion the voice of older people and people with dementia through enter and view visits to residential care facilities and making reports and recommendations about how the care services could or ought to be improved
- to make recommendations to commissioners, to CQC and Healthwatch England
- to provide Healthwatch England with the intelligence and insight it needs to enable it to perform effectively
Downloads
If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.