Culverhays Enter and View Report
Summery
Enter and view visits are part of an ongoing programme of work being implemented by Healthwatch Bath and North East Somerset to understand the quality of residents’ experience within local care homes; particularly where residents have, or could be expected to have, dementia.
Recommendations
Several doors to resident’s rooms had no names or pictures to aid identification. These are in the process of being renewed and should be completed as soon as possible. We were told that the original idea was that these pictures would be from the past but most residents supplied recent photos. We would argue that any photo would be better than none
Hand wipes/hand washing should be available for residents prior to eating
Some residents resolutely refuse to eat vegetables & fruit. The manager assured us that all is being done to remedy this. We understand that residents must be respected in their choice of food preference; however, we would suggest a nutrition awareness raising programme or a healthy eating day/presentation
If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.
