Cedar Park Residential and Nursing Home
Planning
Cedar Park Residential and Nursing Home was selected for an enter and view visit as a provider whose Care Quality Commission (CQC) inspection and report in April 2016 had graded as overall ‘good’, but ‘requiring improvement’ regarding the CQC criteria “Is it safe?”. In line with the Healthwatch Bath and North East Somerset work plan, it is a large nursing home for the elderly with Dementia residents.
Recommendations
Reassess recruitment and selection process to support Cedar Park Registered Nursing Home Manager to participate in process.
Reassess staff shortages and the use of domestic/ housekeeping staff as opposed to trained/ qualified care/nursing staff.
Reassess staff shortages and whether this is contributing to the number of reported falls None provided.
Include advocacy service in the complaints procedure and ensure individual information is given with a covering letter to evidence process.
Further promote and publicise local advocacy and counselling services (include in newsletter/ posters/leaflets).
Activity programme - explore developing relationships with local schools to engage school children to visit home (sing/talk to residents, share garden space or reminiscence project).
This will bring the community into the home and may improve community relations and support a two way connection with younger and older people. None provided.
Update relative on wheelchair situation in writing, as well as verbally. None provided.
Review nursing home using The Kings Fund – “Is your care home dementia friendly?”
If you need this report in a different format, please email info@healthwatchbathnes.co.uk or call 01225 232 401.
