We are the independent champion for people who use health and social care services. By sharing your feedback we can work with services to help them improve and ensure that people are at the heart of care.
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Eating Disorders
An investigation in to the prevalence of eating disorders and support available locally.
Summary Report: Experiences of Refugees accessing and using Health and Social Care in BaNES and Swindon.
The report explores the Experiences of refugees accessing and using health and social care in Bath and North East Somerset (BaNES) and Swindon.
The value of listening: Our annual report 2023 - 2024
Our annual report 2023-24 shares how we've listened and championed the peoples, partners and organisations voices of Bath and North East Somerset to help shape health and social care services.
We are the independent champion for people who use health and social care services.
We are here to make sure that those running services, and the government, put people at the heart of care.
News and views
Read our spring 2025 newsletter
The past few months have seen us busy getting out into the community and listening to your views about health…
News
Get repeat prescriptions in now to avoid being left short this…
Any person nearing the end of their current supply of regular medication is being urged to get their repeat…
News
Amritpal Kaur, BSW Projects Portfolio Manager
"The needs of patients and the general public must be at the centre of how health and social care services are designed and provided."
Latest reports and publication
Annual report 2024/2025: Unlocking the power of people-driven care
Our 2024/2025 annual report shares how we've listened and…
Find out more
Enter and View - Sulis ward, St Martin’s Hospital
We visited the Sulis ward at St Martin’s Hospital in Bath on 19th…
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Advice and information
Your right to an NHS dentist
Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.
Where can I get help for health out of hours?
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go…
What help can you get to pay for your NHS prescription?
The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help…