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Under the Healthwatch regulations, local Healthwatch organisations have the power to 'Enter and View' providers so that our authorised representatives can observe how services are being delivered. -
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Read our annual report for 2017/18 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year. -
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Read our annual report for 2016/17 and find out about all the work carried out by our team and our brilliant volunteers in Bath & North East Somerset throughout the year. -
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Read our annual report for 2015/16 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year. -
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Read our annual report for 2014/15 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year. -
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Read our very first annual report which covers 2013/14 and find out about all the brilliant work carried out by our team and volunteers. -
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We are part of The Care Forum and are focused on providing the residents of Bath and North East Somerset with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this. -
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What difference has the Accessible Information Standard made for local people since it was introduced in 2016? -
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For the past six years, 2012-18, Diversity Trust and Healthwatch have been researching
the health, care and wellbeing needs and experiences of local Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people. -
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A report capturing the views and experiences of members of the Keynsham Now Youth Group, shared during our visit in December 2017. -
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A report capturing the feedback received by local Healthwatch at two Mencap/AWP learning disabilities celebration week events in June 2017 -
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This report captures feedback from focus groups that Healthwatch undertook during Spring 2017 regarding urgent care services.
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How can we engage with patients around changes to GP services? A report capturing the views of patients from St. James's Surgery in Bath. -
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‘Evidence for Change’
Bristol Lesbian, Gay, Bisexual and Trans Health and Wellbeing Research Report -
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A report pulling together local people's feedback as part of Healthwatch England Special Inquiry into unsafe discharge 2016 -
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Healthwatch Bath & North East Somerset (Hw B&NES) and Healthwatch Wiltshire (Hw Wiltshire) held a joint information stand in the Atrium of the Royal United Hospitals Bath NHS Foundation Trust (RUH) in Bath during the week of the 23-27 March 2015 -
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In November 2017 our enter and view team visited the Paulton Memorial Hospital and reported on their findings -
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Our enter and view team visited St Philips and St James on 31st October and have reported on their findings -
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What changes do people want to make to NHS services in Bath and North East Somerset? -
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Our enter and view team visited Bridgemead House on 11th October and have reported on their findings -
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Our enter and view team visited Springfield House on 14th September and have reported on their findings -
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Our enter and view team visited Ivy Bank House on 23rd August and have reported on their findings -
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Enter and view visit to Newbridge Towers Care Home, Bath - July 2017 -
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Enter and view re-visit to Treetops Care Home June 2017, where the team followed up on the recommendations made in February 2015 -
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Enter and view visit to Cedar Park Residential and Nursing Home, Bath March 2017 -
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Enter and view visit to Cranhill Nursing Home, Bath February 2017 -
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Enter and view visit to The Laurels Care Home, Timsbury May 2016 -
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Enter and view visit to Bloomfield Care Home, April 2016 -
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Enter and view visit to Hillsborough House Residential Home, February 2016 -
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In January 2016 our enter and view team visited Englishcombe House residential care home and completed this report -
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Enter and View Visit to Oldfield Dental Surgery August 2015 -
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In July 2015 our enter and view team visited Rosewell Country Home and completed this report. -
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In May 2015 our enter and view team visited Culverhays and completed this report. -
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In October 2014 our enter and view team visited Combe Ward at the Royal united hospital and completed this report. -
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Healthwatch Bath & North East Somerset and Healthwatch Wiltshire held a joint information stand in the Atrium of the Royal United Hospitals Bath NHS Foundation Trust (RUH) in Bath during the week of the 23-27 March 2015. -
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Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. -
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Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. -
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Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. -
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Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. -
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Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. -
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We take protecting your privacy seriously. Read our privacy policy which explains what we do with your personal information. -
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The General Data Protection Regulation is coming and we are getting ready.
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Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. These are the minutes from our meeting in July 2019 - read more. -
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At the last South West Clinical Senate Council meeting climate change and the NHS was discussed and a report with recommendations has been published. Find out more here. -
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Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. These are the minutes from our meeting in December 2019. Find out more. -
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After hearing that access to non-emergency patient transport services was becoming more difficult for local residents, our Executive Board decided we needed to carry out further engagement work. Read our report to find out what people told us. -
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The project focused on engaging with rural residents in B&NES who are isolated by geography or circumstance and to find out the impact this has had on their experiences of accessing health and social care. -
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This project set out to explore the issue of rural isolation in BANES and understand what the impact for young people who experience this has on their ability to engage in health services, specifically mental health provision. -
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Me in Mind was a small project that listened to children and young people about their feelings and emotions in relation to their mental health. Bath Area Play Project focused on children that were home educated, school refusers and children -
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The Carers Voice project brought carers together each month to identify and address issues they faced in health and social care, and be proactive in finding and co-producing positive solutions to overcome these difficulties. Find out more.