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Report -
Read our annual report for 2015/16 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year. -
Report -
A report capturing the feedback received by local Healthwatch at two Mencap/AWP learning disabilities celebration week events in June 2017 -
Report -
In November 2017 our enter and view team visited the Paulton Memorial Hospital and reported on their findings -
Report -
What changes do people want to make to NHS services in Bath and North East Somerset? -
Report -
Our enter and view team visited Bridgemead House on 11th October and have reported on their findings -
Report -
Our enter and view team visited Springfield House on 14th September and have reported on their findings -
Report -
Our enter and view team visited Ivy Bank House on 23rd August and have reported on their findings -
Report -
Enter and view visit to Newbridge Towers Care Home, Bath - July 2017 -
Report -
Enter and view re-visit to Treetops Care Home June 2017, where the team followed up on the recommendations made in February 2015 -
News -
NHS England and NHS Improvement are working with us to find out people's experiences of using special care dental services to help develop service delivery. -
Report -
Enter and view visit to Cedar Park Residential and Nursing Home, Bath March 2017 -
Report -
Enter and view visit to The Laurels Care Home, Timsbury May 2016 -
Report -
Enter and view visit to Bloomfield Care Home, April 2016 -
Report -
Enter and view visit to Hillsborough House Residential Home, February 2016 -
Report -
In January 2016 our enter and view team visited Englishcombe House residential care home and completed this report -
Report -
Enter and View Visit to Oldfield Dental Surgery August 2015 -
Report -
In July 2015 our enter and view team visited Rosewell Country Home and completed this report. -
Report -
In May 2015 our enter and view team visited Culverhays and completed this report. -
News -
Bath & North East Somerset Council’s libraries service is launching a new Books on Prescription service for people with Dementia. -
Report -
In October 2014 our enter and view team visited Combe Ward at the Royal united hospital and completed this report. -
News -
Ex Civil Servant Diana Sees the Power of Community Action -
News -
The Care Quality Commission (CQC) has published a discussion paper setting out potential changes to the way it inspects health and social care organisations in future. -
News -
Many people don’t quite know how to provide feedback on the care they have received from the NHS, but it’s incredibly important to have your say so you can help shape and improve your local services. -
News -
Research has shown that older people are less likely to complain about services and are less aware of the different ways they can share their views. -
News -
Since 1 August 2016, all organisations that provide NHS care or adult social care have been legally required to follow the Accessible Information Standard (AIS). -
News -
A consultation is taking place around NHS-funded patient transport and we are keen to hear from you. -
News -
B&NES Draft Pharmaceutical Needs Assessment (2018 – 2021) -
News -
People living in Bath and North East Somerset (B&NES), Swindon and Wiltshire are being urged to do their bit to help the NHS cope with an increase in demand for services this winter. -
News -
From 1 June 2019, the non-emergency patient transport service in Bath and North East Somerset, Swindon, Wiltshire and Gloucestershire will be provided by E-zec Medical Transport Services -
News -
At the end of 2018 we invited organisations and groups across B&NES to apply for our newly established ' Community Pot' fund. Bath Carers Centre was one of five applicants to receive funding. They used the money to support carers in tackling issues they face, as well as using their 'lived experience' to help commissioners develop service provision. Read more. -
News -
As part of the #DeclareYourCare campaign, this month people with a learning disability or autism, their family, carers and advocates are being encouraged to feedback on care. Find out more. -
Report -
The Carers Voice project brought carers together each month to identify and address issues they faced in health and social care, and be proactive in finding and co-producing positive solutions to overcome these difficulties. Find out more. -
Report -
In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did. -
News -
At the beginning of 2020 we invited organisations across B&NES to apply for our Community Pot fund. the Carers's Centre B&NES received funding to extend their support line hours, as a result of the COVID-19 pandemic. Read more. -
Report -
In April we launched out COVID-19 insight survey inviting residents in Bath and North East Somerset to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us. -
News -
Playlist for Life, a Music and Dementia charity, has launched a Musical Tea Campaign to help people stay connected while social distancing continues. The charity is asking people to hold various virtual musical tea events throughout October.
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News -
A local information service for families with a child or young person with additional needs, a special educational need, or disability is asking for young persons and carer feedback on 'transition' (the change from children to adult services). -
Report -
Children's charity, Rainbow Trust, has shared its key findings of the pandemic pressures on families with seriously ill children, and its recommendations for decision makers and commissioners going forward in its latest report.
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News -
Care workers looking after people in their own homes will be offered weekly coronavirus tests from today (Monday 23 November), the government has announced. -
News -
More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced. -
News -
Read November's edition of Healthwatch news bites and find out the latest on COVID news, stories of our work, a video explanation of what we do (courtesy of Healthwatch Plymouth), and much more.
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News -
Following a recent inspection, the Care Quality Commission (CQC) has published a report today on the forensic inpatient and secure wards at Avon and Wiltshire Mental Health Partnership NHS Trust at its Fromeside site. -
News -
Across Bath and North East Somerset, Swindon and Wiltshire, unpaid carers aged between 18 and 64 are now being invited for a Covid-19 Vaccination. -
Report -
We have been unable to undertake Enter and View visits to care homes during the COVID-19 pandemic. Our Executive Board decided that we should undertake a virtual visit to a care home to hear residents lived experience of the pandemic. -
Report -
The process the NHS follow to discharge people from hospital changed during the coronavirus pandemic. We launched a one-month-long hospital discharge survey in July to find out your experiences during the height of the pandemic, below is our report. -
Report -
At the beginning of 2020 we invited organisations across B&NES to apply for our Community Pot fund. The B&NES Carers' Centre received funding to extend their support line hours, as a result of the COVID-19 pandemic. Read more. -
Report -
This report focuses on the findings of a survey and engagement looking at the experiences of unpaid carers across Swindon and Bath and North East Somerset (BaNES) localities. -
Report -
Read our annual report for 2022/2023 and find out about how our dedicated staff and volunteers have made a difference to care throughout the year. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.