1. Report -

    Read our annual report for 2014/15 and find out about all the work carried out by our team and our wonderful volunteers in Bath & North East Somerset throughout the year.
  2. Report -

    In November 2017 our enter and view team visited the Paulton Memorial Hospital and reported on their findings
  3. Report -

    Our enter and view team visited St Philips and St James on 31st October and have reported on their findings
  4. Report -

    What changes do people want to make to NHS services in Bath and North East Somerset?
  5. Report -

    Our enter and view team visited Bridgemead House on 11th October and have reported on their findings
  6. Report -

    Our enter and view team visited Springfield House on 14th September and have reported on their findings
  7. Report -

    Our enter and view team visited Ivy Bank House on 23rd August and have reported on their findings
  8. Report -

    Enter and view visit to Newbridge Towers Care Home, Bath - July 2017
  9. Report -

    Enter and view re-visit to Treetops Care Home June 2017, where the team followed up on the recommendations made in February 2015
  10. News -

    NHS England and NHS Improvement are working with us to find out people's experiences of using special care dental services to help develop service delivery.
  11. Report -

    Enter and view visit to Cedar Park Residential and Nursing Home, Bath March 2017
  12. Report -

    Enter and view visit to Cranhill Nursing Home, Bath February 2017
  13. Report -

    Enter and view visit to The Laurels Care Home, Timsbury May 2016
  14. Report -

    Enter and view visit to Bloomfield Care Home, April 2016
  15. Report -

    Enter and view visit to Hillsborough House Residential Home, February 2016
  16. Report -

    In January 2016 our enter and view team visited Englishcombe House residential care home and completed this report
  17. Report -

    In July 2015 our enter and view team visited Rosewell Country Home and completed this report.
  18. Report -

    In May 2015 our enter and view team visited Culverhays and completed this report.
  19. News -

    Bath & North East Somerset Council’s libraries service is launching a new Books on Prescription service for people with Dementia.
  20. Report -

    In October 2014 our enter and view team visited Combe Ward at the Royal united hospital and completed this report.
  21. News -

    Ex Civil Servant Diana Sees the Power of Community Action
  22. News -

    The Care Quality Commission (CQC) has published a discussion paper setting out potential changes to the way it inspects health and social care organisations in future.
  23. News -

    Many people don’t quite know how to provide feedback on the care they have received from the NHS, but it’s incredibly important to have your say so you can help shape and improve your local services.
  24. News -

    Research has shown that older people are less likely to complain about services and are less aware of the different ways they can share their views.
  25. News -

    Since 1 August 2016, all organisations that provide NHS care or adult social care have been legally required to follow the Accessible Information Standard (AIS).
  26. News -

    Bath & North East Somerset Council award seven year contract to Virgin Care to deliver community health and care services in B&NES.
  27. Report -

    In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did.
  28. Advice and Information -

    Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.