1. Primary care: engaging with patients (January 2017)

    Report -

    How can we engage with patients around changes to GP services? A report capturing the views of patients from St. James's Surgery in Bath.

  2. Cranhill Nursing Home

    Report -

    Enter and view visit to Cranhill Nursing Home, Bath February 2017

  3. Cedar Park Residential and Nursing Home

    Report -

    Enter and view visit to Cedar Park Residential and Nursing Home, Bath March 2017

  4. Information: transferring patient records to Virgin Care

    News -

    With Virgin Care having been awarded the new contract for providing adult community health services in B&NES the transfer of patient records from Sirona has begun.

  5. Annual Report 2016/17

    Report -

    Read our annual report for 2016/17 and find out about all the work carried out by our team and our brilliant volunteers in Bath & North East Somerset throughout the year.

  6. People's experiences of using local urgent care services

    Report -

    This report captures feedback from focus groups that Healthwatch undertook during Spring 2017 regarding urgent care services.

  7. Learning disabilities week 2017 report

    Report -

    A report capturing the feedback received by local Healthwatch at two Mencap/AWP learning disabilities celebration week events in June 2017

  8. Treetops Care Home

    Report -

    Enter and view re-visit to Treetops Care Home June 2017, where the team followed up on the recommendations made in February 2015

  9. Newbridge Towers Care Home

    Report -

    Enter and view visit to Newbridge Towers Care Home, Bath - July 2017

  10. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  11. Ivy Bank House Enter and View Report

    Report -

    Our enter and view team visited Ivy Bank House on 23rd August and have reported on their findings

  12. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  13. Springfield House Enter and View Report

    Report -

    Our enter and view team visited Springfield House on 14th September and have reported on their findings

  14. Bridgemead House Enter and View report

    Report -

    Our enter and view team visited Bridgemead House on 11th October and have reported on their findings

  15. St Philips and St James Enter and View Final report

    Report -

    Our enter and view team visited St Philips and St James on 31st October and have reported on their findings

  16. Paulton Memorial Hospital Enter and View

    Report -

    In November 2017 our enter and view team visited the Paulton Memorial Hospital and reported on their findings

  17. The Care Forum is re-awarded the ‘Investing in Volunteers’ quality mark

    News -

    The Care Forum, which provides the Healthwatch Bath and North East Somerset contract, is re-awarded the ‘Investing in Volunteers’ quality mark.

  18. What Is The Accessible Information Standard?

    News -

    The Accessible Information Standard has been legislation since 1 June 2016, making it a legal requirement for NHS services to provide information to patients in a way that is easy for them to understand. We wanted to speak to people affected by this.

  19. NHS-funded Patient Transport – Have Your Say!

    News -

    A consultation is taking place around NHS-funded patient transport and we are keen to hear from you.

  20. Keynsham Now Youth Group

    Report -

    A report capturing the views and experiences of members of the Keynsham Now Youth Group, shared during our visit in December 2017.

  21. B&NES Draft Pharmaceutical Needs Assessment (2018 – 2021)

    News -

    B&NES Draft Pharmaceutical Needs Assessment (2018 – 2021)