1. News -

    Latest findings show that people with chronic and long-term health conditions often miss out on giving their feedback about care. As part of the Because We All Care campaign, we are working with the Care Quality Commission (CQC) to change this.
  2. News -

    GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved.
  3. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.
  4. News -

    As the festive season approaches we are sharing information about where to get free support, help and advice, including how to keep warm, well and connected with others.
  5. News -

    In this month's round up we feature where to get support with healthy eating, Children's Mental Health Week, LGBTQ+ support in BaNES for LGBT History month & continue to highlight the support available to manage during the cost of living crisis.
  6. Report -

    NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.
  7. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard. We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words
  8. News -

    In this issue we feature 10 years of Healthwatch, upcoming research on the experience of refugees new to the UK and much much more!


  9. News -

    Why not volunteer with us!
    As a Community Engagement and Outreach volunteer, you will play an important role in speaking and listening to people in the community about their views on local health and care services.
  10. News -

    Your experiences of maternal mental health care continue to shape NHS services, with NHS England recently announcing improvements to maternity and neo-natal services.
  11. News -

    Whether your highlight for the month is the Coronation, seeing local parks & gardens begin to blossom, or enjoying a special anniversary we hope you find something in our health & care news update to add extra colour or sparkle to your month.
  12. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard. We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words
  13. Advice and Information -

    Looking for mental health or wellbeing support in Bath and North East Somerset?
  14. News -

    Find out what we have been doing in the last month and who we are working with.
  15. Report -

    Read our annual report for 2022/2023 and find out about how our dedicated staff and volunteers have made a difference to care throughout the year.
  16. News -

    June is shaping up to be a busy month for Healthwatch in Bath & NES as it will be for many - whether this is the challenge of exams, getting on with outdoor tasks or planning days out.

    In this issue:
    Volunteer Week
    Social isolation in children and young people
    Carers Week
    Playlist for Life
    Have your say
    Out & about with Healthwatch in June
  17. Blog -

    The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. In this blog, we share new mothers' stories highlighting the role of communication and choice.
  18. News -

    A new report by MPs into dental care, which draws upon the experiences people have shared with us, has called for urgent reform so more people can access an NHS dentist.
  19. Report -

    Healthwatch Bath & North East Somerset joined this year’s South West Charity Conference and Expo to share the work of Healthwatch with delegates from business and the Third sector.
  20. News -

    Whether you are home or away this month we hope you find plenty of interest and use in our August news update.

  21. News -

    Interested in volunteering with us and want to find out more take a look at our new easy read guide.
  22. Blog -

    Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. It includes dyslexia, autism, Attention deficit hyperactivity disorder (ADHD), Tourette's Syndrome and more. Neurodivergent people encounter challenges accessing services which meet their needs.
  23. Report -

    We visited Cleeve Court on 6th September 2024, it is primarily a care home for people diagnosed with Dementia.

    Our Enter and View visits to care homes are a way that we can gather information about services and collect views of service users, their carers, staff and relatives.

    Following on from our visit we have made some recommendations to the service provider based on the feedback we have received and what we observed.
  24. Report -

    Over the past 8 months Healthwatch Bath and North East Somerset has attended sessions with Southside 'family food and play', a number of the local food pantries and in the Summer joined in the fun at one of Bath Area Play Project's playdays.

    This report brings together anonymous feedback and key findings from these engagements and a series of recommendations and next steps for Healthwatch in Bath and North East Somerset.
  25. News -

    In this Autumn issue you can find out about:

    Our Enter and View visit , our latest findings from feedback - 'What Matters to Families?' and about organisations which may be new to you plus where to meet us in October.
  26. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences and backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers and wider organisations in their own words.

    This report is data analysis which has been researched and written by a Young Healthwatch volunteer who is studying the University of West of England (UWE).


  27. News -

    In this November issue you can find out about:
  28. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences and backgrounds are heard.
    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers and wider organisations in their own words.

    This report was written by Dr Aanchal Rana as a practice track report for the degree of MSc Global and Public Health Policy at the University of Bath.

    We offered her access to our team and engagement pathways to support her delivering this piece of work. All opinions and findings are her own.
  29. News -

    We have been busy for the last few months.

    Find out more about who we have spoken to, what people have told us and more.
  30. News -

    We have been busy for the last few months find out more in our review.
  31. Report -

    This report is a piece of joint research around EBSA (Emotionally Based School Avoidance) to explore levels of understanding and support from GPs and schools in relation to this issue.
  32. News -

    In this December issue you can find out about:
  33. News -

    Welcome to your Health & Care Digest
  34. News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch to help address health inequalities across England.
  35. Report -

    We asked people how they ordered prescriptions in BaNES, how effective they found this process and any challenges they faced. We also asked what would help improve the service.
  36. Response -

    Two of our volunteers have developed surveys to go alongside engagement work about the impact of Vaping and Dentistry on Young People across Bath and North East Somerset and Swindon.
  37. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences and backgrounds are heard.
    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers and wider organisations in their own words.