Enter and View - John Stacey ward, Paulton Memorial Hospital

Our recommendations are:

• To review staff capacity to respond to call bells promptly, particularly their ability to assist patients in getting to the toilet
• To review meal options with patients to ensure sufficient choice of fresh salads and vegetables
• Provide and display a weekly programme of activities to ensure wider awareness of activities for patients and their visitors
• To consider inviting patients and volunteers for their input on the range of support volunteers are able to provide e.g. volunteer support to patients to use digital devices to support their ongoing communications with family and friends and their ability to engage in online interests
• To extend the provision of consistent dementia friendly signage throughout the ward, especially in all patient and visitor facing areas, including bathrooms, toilets, day room and conservatory (which is also labelled ‘quiet room’)
• To ensure that all Staffing Level information is updated daily, and that other public facing information is kept up to date on a weekly or monthly basis as required. We were advised that the staffing information that is displayed behind the ward clerk is updated daily, but the notice board in the corridor was not up to date when we visited.
• To consider an upgrade to the information notice boards and leaflet displays to make it easier to find key information
• To schedule redecoration of corridor areas in particular, and wards to maintain a bright and welcoming environment
• To consider potential for extending the call system to the conservatory to enable more use to be made of this valuable space