Infographic of a hospital with a figure in the foreground
Quality Accounts for NHS Providers
A Quality Account is a report about the quality of services offered by an NHS healthcare provider. Each year local Healthwatch are given the opportunity to respond to these. Find out more about this and read our responses to providers.
29 June 2020
Report
Orange speech mark
Annual Report 2019/20
Read our annual report for 2019/20 and find out about all the brilliant work carried out by our team and our wonderful volunteers throughout the year.
29 June 2020
Report
Dental equipment
Review of Special Care Dentistry in the South West
In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did.
26 June 2020
Report
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Bath Area Play Project Community Pot Report
Me in Mind was a small project that listened to children and young people about their feelings and emotions in relation to their mental health. Bath Area Play Project focused on children that were home educated, school refusers and children
3 April 2020
Report
Group of young people sitting in a group talking
OTR BANES Community Pot Project Report
This project set out to explore the issue of rural isolation in BANES and understand what the impact for young people who experience this has on their ability to engage in health services, specifically mental health provision.
3 April 2020
Report
Countryside
WERN Community Pot Final Project Report
The project focused on engaging with rural residents in B&NES who are isolated by geography or circumstance and to find out the impact this has had on their experiences of accessing health and social care.
2 April 2020
Report
Elderly woman at an engagement event in a wheelchair looking directly at the camera
Non-Emergency Patient Transport Services
After hearing that access to non-emergency patient transport services was becoming more difficult for local residents, our Executive Board decided we needed to carry out further engagement work. Read our report to find out what people told us.
2 April 2020
Report
Carers Support Centre logo
Carer's Centre Community Pot Report
The Carers Voice project brought carers together each month to identify and address issues they faced in health and social care, and be proactive in finding and co-producing positive solutions to overcome these difficulties. Find out more.
2 April 2020
Report
Woman sitting opposite someone in a conversation or meeting
Executive Board Meeting Minutes December 2019
Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. These are the minutes from our meeting in December 2019. Find out more.
17 March 2020
Report
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South West Clinical Senate Council: Climate Change
At the last South West Clinical Senate Council meeting climate change and the NHS was discussed and a report with recommendations has been published. Find out more here.
28 January 2020
Report
Close up profile of a woman sitting at a meeting table listening or looking at something intently in front of her with other people in the background as
Executive Board Meeting Minutes July 2019
Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. These are the minutes from our meeting in July 2019 - read more.
5 November 2019
Report
Two women outside a hospital - one has a healthwatch lanyard and is holding a clipboard speaking to the other woman as though asking questions
Process for becoming and authorised Enter and View representative
Under the Healthwatch regulations, local Healthwatch organisations have the power to 'Enter and View' providers so that our authorised representatives can observe how services are being delivered.
23 September 2019
Report