News and reports

A consultation is taking place around NHS-funded patient transport and we are keen to hear from you.

The Accessible Information Standard has been legislation since 1 June 2016, making it a legal requirement for NHS services to provide information to patients in a way that is easy for them to understand. We wanted to speak to people affected by this.

The Care Forum, which provides the Healthwatch Bath and North East Somerset contract, is re-awarded the ‘Investing in Volunteers’ quality mark.

In November 2017 our enter and view team visited the Paulton Memorial Hospital and reported on their findings

Our enter and view team visited St Philips and St James on 31st October and have reported on their findings

Our enter and view team visited Bridgemead House on 11th October and have reported on their findings

Our enter and view team visited Springfield House on 14th September and have reported on their findings

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

Our enter and view team visited Ivy Bank House on 23rd August and have reported on their findings

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Enter and view visit to Newbridge Towers Care Home, Bath - July 2017

Enter and view re-visit to Treetops Care Home June 2017, where the team followed up on the recommendations made in February 2015