News and reports

We visited Cleeve Court on 6th September 2024, it is primarily a care home for people diagnosed with Dementia.

Our Enter and View visits to care homes are a way that we can gather information about services and collect views of service users, their carers, staff and relatives.

Following on from our visit we have made some recommendations to the service provider based on the feedback we have received and what we observed.

A review was undertaken by one of our Young Healthwatch Volunteers asking five questions to understand what online support is offered via the GP surgeries locally. Our findings have been published in a report.

Healthwatch Bath & North East Somerset joined this year’s South West Charity Conference and Expo to share the work of Healthwatch with delegates from business and the Third sector.

Read our annual report for 2022/2023 and find out about how our dedicated staff and volunteers have made a difference to care throughout the year.

My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard. We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words

My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard. We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words

NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

We have conducted a review of the feedback received from those living with a Learning Disability and/or Autism in Bath & North East Somerset (BaNES) between 2020 -2022. Identifying the need for further engagement and support.

My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.

This report focuses on the findings of a survey and engagement looking at the experiences of unpaid carers across Swindon and Bath and North East Somerset (BaNES) localities.

This report focuses on the findings of a survey and engagement looking at the experiences of people with mental ill health in accessing health and social care services across Bath and North East Somerset, Swindon and Wiltshire (BSW) region.

This report looks at the experiences of people who have been through the CHC process, a package of care for people who have significant care needs.