The value of listening: Our annual report 2023 - 2024
Our annual report 2023-24 shares how we've listened and championed the peoples, partners and organisations voices of Bath and North East Somerset to help shape health and social care services.
Our achievements
Here's how our dedicated staff and volunteers made a difference in 2023-24:
- 1,639 people trusted us to share their experiences of health and social care services with us.
- 4,748 people asked for clear advice and information about topics such as mental health and the cost-of-living crisis.
- We published 9 reports about the improvements people would like to see in health and social care services.
- Our most popular report was Parent Carers Expereinces of Children with Emotionally Based School Avoidance (EBSA)
- We are lucky to have 44 volunteers.
Our priorities for 2024-25
- Supporting the health needs of marginalised groups
- Children and Young Peoples Voice heard in the delivery of health
- Mental health and emotional wellbeing
- Learning Disabilities and Autism
- Primary/secondary Care with a strong focus on accessibility
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Social Care
We stand ready to help. So over the next year we’ll keep reaching out to every part of society. We’ll focus on improving the issues that matter most to the people of Bath and North East Somerset. And we’ll work with partners to help develop an NHS where, at every level, staff strive to listen to and learn from patients to make care safer and better.
Have your say
Please share your views and experiences to help improve services for you and your loved ones.
Downloads
If you require this report in a different format have any enquiries regarding the report please email info@healthwatchbathnes.co.uk or call 01225 232 401.
Healthwatch Bath and North East Somerset Annual Report 2023 - 2024
