News and reports

People tell us how social care support could improve their quality of life.

The NHS plans to triple the number of physician associates it employs. But how much do patients know about this role, and how can their role be safely expanded?

To champion the public's views, we act on clear, informed evidence of their health and social care experiences. Find out what evidence we use and how.

Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. It includes dyslexia, autism, Attention deficit hyperactivity disorder (ADHD), Tourette's Syndrome and more. Neurodivergent people encounter challenges accessing services which meet their needs.

Our research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. In this blog, we share new mothers' stories highlighting the role of communication and choice.

NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you.

Our latest research follows people's experiences of getting a GP referral. The process for many is long and often confusing. We need to address issues around people's GP referral journey so that it works for everyone.

The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.

NHS England and Improvement (NHSEI) has announced that Health and care organisations in Bath and North East Somerset, Swindon and Wiltshire (BSW) are to join up as they meet the criteria to become an integrated care system.

Catherine Shaw joined Healthwatch B&Nes as an volunteer two years ago as she began a part-time Masters degree with the Open University on ‘Advancing Healthcare Practice’. Here Catherine shares her story.