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Annual Report 2019/20
Read our annual report for 2019/20 and find out about all the brilliant work carried out by our team and our wonderful volunteers throughout the year.
12 April 2021
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Close up image of Healthwatch England's annual report for 2017/18
Quality Account Report 2020/21
A Quality Account is a report about the quality of services offered by an NHS healthcare provider. Each year local Healthwatch are given the opportunity to respond to these. Find out more about this and read our responses to providers.
7 April 2021
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Executive Board September Meeting Minutes 2020
Vanessa Scott chaired the September Healthwatch Bath and North Somerset Executive meeting. You can download the minutes of the meeting here.
27 November 2020
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COVID-19 Insight Report
In April we launched out COVID-19 insight survey inviting residents in Bath and North East Somerset to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us.
10 November 2020
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Quality Accounts for NHS Providers
A Quality Account is a report about the quality of services offered by an NHS healthcare provider. Each year local Healthwatch are given the opportunity to respond to these. Find out more about this and read our responses to providers.
29 June 2020
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Annual Report 2019/20
Read our annual report for 2019/20 and find out about all the brilliant work carried out by our team and our wonderful volunteers throughout the year.
29 June 2020
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Executive Board Meeting Minutes December 2019
Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. These are the minutes from our meeting in December 2019. Find out more.
17 March 2020
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Close up profile of a woman sitting at a meeting table listening or looking at something intently in front of her with other people in the background as
Executive Board Meeting Minutes July 2019
Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset. These are the minutes from our meeting in July 2019 - read more.
5 November 2019
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Two women outside a hospital - one has a healthwatch lanyard and is holding a clipboard speaking to the other woman as though asking questions
Process for becoming and authorised Enter and View representative
Under the Healthwatch regulations, local Healthwatch organisations have the power to 'Enter and View' providers so that our authorised representatives can observe how services are being delivered.
23 September 2019
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Complaints Procedure
We are part of The Care Forum and are focused on providing the residents of Bath and North East Somerset with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this.
23 September 2019
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Executive Board Meeting Minutes April 2019
Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset.
9 April 2019
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Executive Board Meeting Minutes February 2019
Each quarter we meet with our Executive Board to decide which areas in health and social care we should focus on in Bath and North East Somerset.
6 February 2019
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